End User Agreement

General Terms

The transactional process of purchasing Diversey Hygiene Academy courses for individual learners is managed by Shopify. After successfully completing their purchase, users will be transferred to the Diversey Hygiene Academy Learning Management System to begin or continue their learning journey. Users will have twelve (12) months from the date of purchase to access and complete any individual course.

You must use a valid e-mail address during the registration process.

You are responsible for all uses of your account. You must keep your password confidential. We may refuse, at our sole discretion, to allow you to register a username that is trademarked, inappropriate, or impersonates another individual.

You agree to inform Diversey immediately of any unauthorized use of your account.

Diversey reserves the right to refuse access to the courses to any user.

You may deactivate or terminate your Shopify account or Diversey Hygiene Academy account at any time and for any reason.

Your account on the Diversey Hygiene Academy Learning Management System will be deactivated after one year of inactivity. Diversey can also deactivate, or terminate, your online user account at any time and for any reason.

What You Are Buying

When you purchase a course, you are purchasing a non-exclusive license to use that course consistent with the purchased license type. Ownership of all intellectual property rights, including all copyright, trademarks, designs and patents whether registered or unregistered, and all other intellectual property, software and goodwill relating to the course will remain with Diversey. No rights of publicity, brand usage or trademark usage may be permitted for any course for any purposes unless specifically permitted in writing by Diversey. All course seats are sold for single person usage only and not to be broadcast or otherwise shared.

You agree not to copy, record, edit or alter, or otherwise interfere with the courses provided by Diversey. This shall include without limitation: a) not using recording equipment to record during playback of the courses; b) not overlaying the courses with other audio, video or images or distorting the quality of the training programs; and c) not removing, editing or otherwise interfering with (or attempting to remove, edit or otherwise interfere with) any names, marks, logos or branding on the courses.

You may not use the courses for any purpose other than for the purpose for which it has been provided and you agree not to use the courses for illegal or inappropriate purposes. In particular, you agree that you will not use the courses to do any of the following: a) convey any false, unlawful, harassing, defamatory, abusive, hateful, racial, threatening, harmful, vulgar, obscene, seditious or otherwise objectionable or offensive material of any kind or nature; b) carry out any commercial business, send any unsolicited commercial emails, advertise or offer to sell any goods or services or conduct or forward surveys, contests or chain letters; c) falsify the origin or source of any content or other material; d) remove, editing or otherwise interfere with any names, marks, logos or branding on the Courses; e) interfere with or disrupt the proper operation of Courses, hardware, software, networks or Courses; or f) use any logo of Diversey or its subsidiaries for branding purposes, marketing, or in any public gathering, including for any presentation unless otherwise provided explicit permission to do so by Diversey.

Any courses provided at no cost may be removed or substituted without prior notice.

You are responsible for conducting your own research before selecting and purchasing a course, courses or learning plan. Diversey reserves the right to refuse refunds if courses have been activated or completed. Refund requests should be made within 14 calendar days of purchase and may be processed by way of a credit note or voucher.